Noticeboard

Due to the current situation with the coronavirus Tockwith Surgery opening hours are as follows:Week commencing 3rd August until further notice - Monday, Tuesday and Wednesday 8.30am-12.00 and 2.30pm-6.00pm, Thursday 8.30am-12.00pm, Friday 8.30am-6.00pm.  


PRESCRIPTIONS YOU CAN STILL COLLECT PRESCRIPTIONS DURING OPENING HOURS DUE TO HIGH DEMAND CAN YOU PLEASE ALLOW 5 WORKING DAYS BEFORE COLLECTING YOUR MEDICATION, DUE TO THE HIGH VOLUME OF CALLS PLEASE DO NOT RING THE SURGERY TO CHECK IF YOUR MEDICATION IS READY FOR COLLECTION. IF YOU ARE SELF-ISOLATING AND HAVING DIFFICULTY ARRANGING COLLECTION PLEASE LET US KNOW 


In the light of the coronavirus all GP appointments will receive a telephone consultation; please keep your phone clear around the time of your appointment, due to the volume of calls at present, your telephone consultation with the may not be at the exact time. HCA and Nurse appointments will remain face to face appointments, and patients can still collect their prescriptions. Many thanks for your co-operation Springbank Health

Test Results

test_results8Results come back to the practice several times a day, by several routes. If telephoning, please call after 13:00 by which time the telephone system is less busy and most of the day’s mail will have been seen.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

Specimens

Please ensure that any specimens are at the main surgery before 10:00 to catch the day’s hospital transport.

 
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