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Noticeboard

WEDNESDAY 3 JUNE TOCKWITH SITE CLOSED DUE TO STAFF SHORTAGES


Due to the current situation with the coronavirus Tockwith Surgery opening hours are as follows: Monday - Tuesday 8.30am - 6.00pm, Wednesday and Thursday 8.30am - 12.00pm Friday 1pm -6pm


Week commencing 8th June 2020 Monday 8.30am - 6pm, Tuesday 8.30am - 5.30pm, Wednesday and Thursday 8.00am - 12.00pm, Friday 8.30am - 6.00pm                                                               Week commencing 15th June 2020 - Monday 8.00am-6.00pm, Tuesday 8.00am-12.00pm, WEDNESDAY - CLOSED ALL DAY, Thursday 9.00am-12.00pm, Friday 2.00pm-6.00pm


PRESCRIPTIONS YOU CAN STILL COLLECT PRESCRIPTIONS DURING OPENING HOURS DUE TO HIGH DEMAND CAN YOU PLEASE ALLOW 5 WORKING DAYS BEFORE COLLECTING YOUR MEDICATION, DUE TO THE HIGH VOLUME OF CALLS PLEASE DO NOT RING THE SURGERY TO CHECK IF YOUR MEDICATION IS READY FOR COLLECTION. IF YOU ARE SELF-ISOLATING AND HAVING DIFFICULTY ARRANGING COLLECTION PLEASE LET US KNOW 


In the light of the coronavirus all GP appointments will receive a telephone consultation; please keep your phone clear around the time of your appointment, due to the volume of calls at present, your telephone consultation with the may not be at the exact time. HCA and Nurse appointments will remain face to face appointments, and patients can still collect their prescriptions. Many thanks for your co-operation Springbank Health

Practice Management

Mrs Christine Edmond - Senior Team Leader

The senior team leader works to orchestrate the business and organisational aspects of the practice, such as making sure that the right systems are in place to provide a high quality of patient care. She also helps to oversee human resources, finance, patient safety, premises and equipment and information technology. She supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Suzanne, Maggie, Lyn & Lynn

Reception

Kim[Senior Receptionist, Karen, Kelly, Nicola, Claire, Debra, Clare

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Suzanne

 
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