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Due to the current situation with the coronavirus Tockwith Surgery will open Monday-Thursday 8.30am - 12.00 and on Friday 2.00pm - 6.00pm  until further notice.


PRESCRIPTIONS YOU CAN STILL COLLECT PRESCRIPTIONS DURING OPENING HOURS DUE TO HIGH DEMAND CAN YOU PLEASE ALLOW 5 WORKING DAYS BEFORE COLLECTING YOUR MEDICATION, DUE TO THE HIGH VOLUME OF CALLS PLEASE DO NOT RING THE SURGERY TO CHECK IF YOUR MEDICATION IS READY FOR COLLECTION. IF YOU ARE COLLECTING YOUR MEDICATION FROM GREEN HAMMERTON SURGERY PLEASE RING THE SURGERY BEFORE COLLECTION TO PAY FOR YOUR MEDICATION OVER THE TELEPHONE, TOCKWITH SURGERY ARE ACCEPTING PAYMENT VIA CONTACLESS, IF YOU ARE SELF-ISOLATING AND HAVING DIFFICULTY ARRANGING COLLECTION PLEASE LET US KNOW 


In the light of the coronavirus all GP appointments will receive a telephone consultation; please keep your phone clear around the time of your appointment, due to the volume of calls at present, your telephone consultation with the may not be at the exact time. HCA and Nurse appointments will remain face to face appointments, and patients can still collect their prescriptions. Many thanks for your co-operation Springbank Health

Latest News

Coronavirus

Further information about the coronavirus (COVID-19) from Public Health England

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.

Please do not book a GP appointment or attend your GP practice.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.

But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. 

Only call 111 direct if you are advised to do so by the online service or you cannot go online.

 

For the latest COVID-19 advice please visit www.nhs.uk/coronavirus

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.

A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

  •   Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  •   Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  •   Avoid touching your eyes, nose and mouth with unwashed hands. 
  •   Avoid close contact with people who are unwell.

Take a look at our new page here on general wellbeing and local services which help to keep people of all ages fit and healthy.

Extended access to primary care

The Extended Access Service is an extension of your usual primary care practice. It is not a walk-in service – you need to make an appointment.

The Extended Access Service is located at Mowbray Square in Harrogate and North House in Ripon. You can get appointments here up to 8pm weekdays and on Saturday mornings. Information about the new service is available here or contact reception. To download an information leaflet about the service Click here.

Skype and Facetime Appointments

We understand that not everyone will find it easy to get to an appointment at the surgery. A Skype appointment might be an alternative way of speaking to us, although we would not be able to examine you on the video link. If you would like a Skype appointment, please call us in the usual manner and our receptionists will take your email address. We will then call you on Skype at the time of the booked appointment 

You can now book telephone appointments with doctors using the link to online services. You will need to be registered to use this though. If you do not use online access to book appointments or request prescriptions, but would like to do so, please speak to our reception staff. When you book a telephone appointment, the GP will try to call you back as close to the time specified as possible, but it might be a little earlier or a little later that day.

 

We have updated our Springbank Privacy Notice in line with the new GDPR law from May 2018.  

 

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