For our latest newsletter for summer 2020, please click here.
Inline with Government Guidelines all patients entering the surgery will be required to wear a face mask, unfortunately the surgery are unable to provide face masks for patient use. If you arrive to your appointment without a face mask you will have to re-book your appointment. Thank you for your co-operation.
How is coronavirus impacting your day to day? What is helping or perhaps harming your mental health and wellbeing? Can you spare 15 minutes to complete a questionnaire to help increase our understanding of how coronavirus and the lockdown is affecting people? See: https://bit.ly/2SnQvg1
PRINCIPLE study in relation to COVID-19
Participation is entirely voluntary. It is up to you to decide whether to take part in the trial or not.
The decision to not take part will not affect the standard of care you receive from the NHS in any way, now or in the future.
To take part, you need to be:
1. Experiencing symptoms that are likely to be caused by a COVID-19 infection, for fewer than 15 days:
- a new continuous cough - this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual),
- a high temperature - this means you feel hot to touch on your chest or back (you do not need to take your temperature),
- a loss of, or change in, normal sense of taste or smell
2. You have had a positive test for COVID-19 infection which was taken fewer than 15 days ago, AND are unwell with symptoms of COVID-19. These symptoms may include, but are not limited to:
- shortness of breath,
- general feeling of being unwell,
- muscle pain, diarrhoea,
- vomiting, fever and cough,
and you must have had them for fewer than 15 days.
The study is for people with ongoing symptoms. People who feel they are already well on the way to recovery should not take part.
3. You also need to be aged over 65 or aged 50 to 64, with at least one of the following conditions:
- weakened immune system due to a serious illness or medication (e.g. chemotherapy),
- heart disease or high blood pressure,
- asthma or lung disease,
- known diabetes,
- liver disease,
- stroke or neurological problem.
Please click the link if you wish to participate in this study Survery link
Information about the covid-19 pandemic is frequently being updated. For the latest COVID-19 health advice please visit www.nhs.uk/coronavirus
For the latest government updates about coronavirus, please visit www.gov.uk/coronavirus
If you have been told to self-isolate because of coronavirus and you need a note for your employer, you do not need to contact your GP practice; the information you need if here: https://111.nhs.uk/isolation-note/
The Go-To website for children's mental health in North Yorkshire
A new website has been launched, dedicated to helping children and young people in North Yorkshire find mental health support.
The Go-To – www.thegoto.org.uk – is designed to be a portal or ‘single point of information’ showcasing the mental health support services offered by different agencies in the county.
With the majority of young people currently not in school and many in isolation as a result of the restrictions imposed on movement to deal with the COVID-19 (Coronavirus) pandemic, health leaders believe online mental health support for young people has never been more important.
Please click on the leaflet and flyer for further information The Go-To Leaflet The Go-To Flyer
Welcome to Springbank Health
We are the local GP service for villages between Knaresborough and York, running clinics from our surgeries in Green Hammerton and Tockwith. Please click here for our information leaflet which gives more details about us.
As a patient you will be listened to, understood and respected. We are committed to working together to offer you high quality compassionate care. We will always include you in your health decisions and to continually strive for improvement.
Extended Access Service
The Extended Access Service is an extension of your usual primary care practice. It is not a walk-in service – you need to make an appointment.
The Extended Access Service is located at Mowbray Square in Harrogate and North House in Ripon. You can get appointments here up to 8pm weekdays and on Saturday mornings. Information about the new service is available here or contact reception. To download an information leaflet about the service Click here.
The Extended Access Service is not a walk-in service – you need to make an appointment via your registered GP practice. The service is open from 6.30pm to 8pm Monday to Friday, Saturday mornings at Mowbray Square and North House, and on Sunday mornings at Mowbray Square.
Information about the Extended Access service is available here or contact reception.
Book appointments online
You can book telephone appointments with doctors using the link to online services. You will need to be registered to use this though. If you do not use online access to book appointments or request prescriptions, but would like to do so, please speak to our reception staff. When you book a telephone appointment, the GP will try to call you back as close to the time specified as possible, but it might be a little earlier or a little later that day.
The Patient Group runs free CPR courses. To book please email firstname.lastname@example.org.
Our dedicated team are here for you and we can offer support and treatment for all conditions, from those you may feel are minor to those which are more serious and require specialist management. Please refer to the health information on this website which can guide you to decide who to see. You can make an appointment with one of our highly qualified practice nurses for coughs, colds, urine infections, back pain etc.. and we run clinics covering a wide range of healthcare issues. The receptionists will help you get the most appropriate care. The website also allows you to do a lot from the comfort of your home such as order a repeat prescription or cancel an appointment. You can also get online access to a summary of you medical record. Please ask reception for details as we need to give you more written information about this.
Partners in Care
Once registered, we will put you and your needs first, with our healthcare professionals working together to ensure the best care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
We were pleased that the CQC (Care Quality Commission) gave us an outstanding rating and placed us in the highest band of general practice nationally. You can see more information about the report here.
(Site updated 11/08/2020)