Noticeboard

*Mask wearing* If you are showing any symptoms of a cold, flu, fever, please ensure you are wearing a mask prior to entering the surgery. 

Important information for patients currently on hospital waiting lists

The NHS has been working hard to address the backlogs built up during the COVID pandemic. As part of these plans, the NHS will be proactively contacting patients who have been waiting a long time for NHS funded treatment to remind them of their right to request to move to an alternative hospital where they may be seen quicker. 

From Tuesday 31st October new digital portal called the Patient Initiated Digital Mutual Aid System (PIDMAS) will be introduced. Patients who have been waiting 40 weeks or more can use this portal to request an alternative choice of hospital.   

Any patient who is eligible will receive either a SMS text message or a letter from their current hospital explaining how to request to choose a different hospital.

Please do not contact the practice regarding this process as we have no information regarding individual patients. 

The hospital will contact you if you are eligible. Please do not contact them either.   

Further information about alternative choice is available on hospital websites. 

* We know that our children and young people are at risk from suffering with viral and bacterial illnesses and this may be worrying for you as parents and carers. https://what0-18.nhs.uk/ is a good website and app to download and use. It gives general health advice for all common conditions and helps direct you to the most appropriate services if your child needs further care and support. There is a specific link if worried about Strep A/Scarlet Fever https://what0-18.nhs.uk/parentscarers/worried-your-child-unwell/scarlet-fever

                                      

Appointments

Please wear a mask if you are entering the practice.

Face-to-face appointments are available to all patients when necessary, and you may be asked to discuss your conditions over the phone or online first to assess what would be most appropriate for you. We also have an easy to use video consultation system which you may be offered. This has been very successful, the aim of all of this being to provide personal healthcare whilst keeping everyone safe. 

Tockwith Opening times

Whilst we are doing our very best to keep both sites open as normal, due to these difficult times, there have been and will be occasions we regretfully have to close Tockwith.

Please check "Opening Times" at the top of the page to see current opening times.

  We appreciate your patience and understanding.

Thank you

 

Practice Management

Mr Danny Young

The Practice Manager works to orchestrate the business and organisational aspects of the practice, such as making sure that the right systems are in place to provide a high quality of patient care. He also helps to oversee human resources, finance, patient safety, premises and equipment and information technology. He supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Claire, Nicky, Lynn and Julie

Reception

Kelly, Nicola, Debra, Sarah, Sheena, Andrea, Helen, Lauren

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Claire, Nicky, Lynn and Julie

 
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